Last revised: 3rd of April 2026
Privacy Policy
1. Who We Are
This Privacy Policy applies to the website wowsystems.pt, owned and operated by Wowsystems Informática, Lda., a company registered in Portugal ("Company", "we", "us", "our"), with registered office at Rua da Queimada de Cima n.33, 1º, 9000-065 Funchal, Autonomous Region of Madeira, VAT Number (NIPC): PT511281897.
Wowsystems Informática, Lda. acts as the data controller for the personal data described in this policy, in accordance with Regulation (EU) 2016/679 (GDPR) and Portuguese Law no. 58/2019 of 8 August (Portuguese Data Protection Law).
For any data protection matters, you can contact us at: info@wowsystems.pt
2. Information We Collect
2.1 Personal Data You Provide
Through the contact form on our website:
- Name
- Email address
- Message content
2.2 Automatically Collected Data
When you visit our website, the following may be automatically collected:
- IP address
- Browser type and version
- Operating system
- Pages visited and visit duration
- Referring URL (where you came from)
- Language preference
3. How We Use Your Data
We process your personal data under the General Data Protection Regulation (EU) 2016/679 ("GDPR") and Portuguese Law no. 58/2019 based on the following purposes and legal bases:
3.1 Responding to Enquiries
Responding to messages sent through the website contact form. Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) and pre-contractual measures (Art. 6(1)(b) GDPR).
3.2 Transactional Emails
Sending confirmation of receipt of your contact request and related notifications. Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
3.3 Business Communications
Handling incoming business-related emails, proposals, and service offers. Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
3.4 Website Operation & Security
Ensuring proper functioning, security and abuse prevention of the website. Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
4. Processors and Data Sharing
To operate the website and provide our services, we use the following service providers (processors) who may process personal data on our behalf:
- Hosting and Backend — Cloud infrastructure for databases, authentication and serverless functions. Data may be processed within the EEA and/or in the USA under Standard Contractual Clauses.
- Web Hosting and Email — Krystal Hosting (United Kingdom). Corporate email (info@wowsystems.pt) is managed on this platform.
- Transactional Email Delivery — Cloud service for sending contact form confirmation emails via subdomain notify.wowsystems.pt.
- CDN and DNS — Cloudflare, Inc. (USA). Web traffic may be routed through their servers for protection and performance. Privacy policy: cloudflare.com/privacypolicy
- Web Fonts — Google Fonts. When loading the website, your browser may contact Google servers to retrieve fonts. Google may log your IP address. Privacy policy: policies.google.com/privacy
We may also share data if required by law or by order of a competent authority.
5. International Data Transfers
Some of our service providers (namely cloud infrastructure, Cloudflare and Google) may process data outside the European Economic Area (EEA), including in the United States of America. When this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, in accordance with Chapter V of the GDPR.
6. Third-Party Links
Our website contains links to external platforms (LinkedIn, Instagram, Facebook, YouTube, Steam, etc.). These platforms have their own privacy policies and we are not responsible for their data practices. We recommend reading their respective policies before interacting with those services.
7. Data Retention
- Contact submissions: for as long as necessary to handle the request, up to a maximum of 24 months
- Email logs (email_send_log): up to 12 months for audit purposes
- Technical/server log data: up to 12 months
- Email suppression data: kept indefinitely to ensure compliance with unsubscribe requests
8. Your Rights
Under the GDPR and Portuguese Law no. 58/2019, you have the right to:
- Access your personal data (Art. 15 GDPR)
- Rectify inaccurate data (Art. 16 GDPR)
- Request deletion of your data (Art. 17 GDPR)
- Restrict processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to processing (Art. 21 GDPR)
- Withdraw consent at any time (Art. 7(3) GDPR)
To exercise your rights, contact: info@wowsystems.pt
We will respond to your request within a maximum of 30 days, as required by the GDPR.
9. Complaints
If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), the Portuguese supervisory authority: www.cnpd.pt
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including SSL/TLS encryption on all communications, secure authentication and access control policies (Row-Level Security). However, no system is completely secure and data transmission over the internet involves inherent risks.
11. Minors
We do not knowingly collect personal data from minors under 16 without parental consent, in accordance with Art. 8 of the GDPR and Portuguese Law no. 58/2019. If we become aware of such collection, we will delete the data promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. We recommend checking this page regularly.
13. Contact
For questions about this policy or data protection, please include "Privacy" in the subject line of your email:
Wowsystems Informática, Lda. · Rua da Queimada de Cima n.33, 1º, 9000-065 Funchal, Portugal
Last updated: 3rd of April 2026
Terms of Use
1. Identification and Scope
This website (wowsystems.pt) is owned and operated by Wowsystems Informática, Lda., with registered office at Rua da Queimada de Cima n.33, 1º, 9000-065 Funchal, VAT Number (NIPC): PT511281897. These Terms of Use govern the access and use of this website.
2. Intellectual Property
All original content on this website, including but not limited to text, graphics, logos, images, videos, and project descriptions, is the intellectual property of Wowsystems Informática, Lda., and is protected by Portuguese and European intellectual property and copyright law (Portuguese Copyright Code).
Third-party trademarks, logos and images displayed on this website (such as client or partner logos) are the property of their respective owners, as referenced in each section of the website. Their inclusion serves only to illustrate completed projects and does not imply any affiliation or endorsement.
You may view and share our publicly available content for personal, non-commercial use (e.g., social media, news), but you cannot use it for commercial purposes without our prior written permission.
The use of any content for training artificial intelligence models, machine learning or automated data extraction (web scraping) is strictly prohibited.
3. External Links and Third-Party Platforms
This website may contain links to third-party platforms (Steam, LinkedIn, Instagram, Facebook, YouTube, etc.). We do not process any sales or payments on this site. Once you leave our website, you are subject to the terms and conditions of those external platforms.
4. Information Accuracy
We strive to keep all website information updated and accurate. However, all content is provided for informational purposes and may be subject to change without notice. WOWSystems does not guarantee the accuracy, completeness or timeliness of all information presented.
5. User Conduct
By using this website, you agree not to:
- Misuse the site or interfere with its operation
- Submit harmful, offensive, or illegal content through the contact form
- Attempt to gain unauthorized access to our systems
- Use bots, scrapers or any automated method to access the content
6. Limitation of Liability
This website is provided "as is" and "as available". Wowsystems Informática, Lda. is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website or reliance on its content, to the maximum extent permitted by Portuguese law.
7. Legal Information
- Company: Wowsystems Informática, Lda.
- VAT Number (NIPC): PT511281897
- Registered Office: Rua da Queimada de Cima n.33, 1º, 9000-065 Funchal
- Email: info@wowsystems.pt
- Complaints: www.livroreclamacoes.pt
- In case of consumer disputes, you may resort to the Consumer Arbitration Centre of the Autonomous Region of Madeira or an equivalent entity.
8. Updates to Terms
We may update these Terms of Use from time to time. Updates will be posted here with a revised date. Continued use of the website after publication of changes constitutes acceptance of the updated terms.
9. Governing Law and Jurisdiction
These Terms are governed by Portuguese law. Any legal disputes shall be settled in the courts of the judicial district of Funchal, Autonomous Region of Madeira, Portugal, without prejudice to alternative dispute resolution mechanisms.
©2008-2026 Wowsystems Informática, Lda. All rights reserved. NIPC: PT511281897